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How To Fix “Deep link Not Supported” Metamask Error

  Steve
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Decentralized applications and Web 3 is changing the way we see the Internet.

MetaMask serves as the bridge for users to search and surf DApps on their Android device or iOS devices.

But apps fail all the time, and the MetaMask app is not the exception.

If you are trying to open a Deep Link while using MetaMask Wallets, but a browser error message shows up, then we need to do something about it.

The “Deep Link Not Supported” error happens when MetaMask is unable to access or get successfully connected to a previously shared link.

Worry not - more than one user has experienced the “Not Supported” error before.

Continue reading this blog post to get more information about:

  • Understanding “Deep Link Not Supported” MetaMask;
  • How to fix the “Deep Link Not Supported” error;
  • Things you must know about MetaMask and Deep Links.

The “Deep Links Not Supported” error pop-up message is a bug that appears when users can perform link transactions with decentralized applications.

For example, imagine that you are trying to connect your wallet to PancakeSwap, but you can’t access sites because the pop-up error shows up.

In that case, the error is happening primarily due to inconsistencies between your MetaMask wallet and the linking app you are trying to access from a browser.

Deep Linking is Crucial in DApps Environments

A deep link provides a one-tap experience support for directly linking with DApps, such as a decentralized exchange.

Deep linking is a standardized practice in decentralized environments, and most software wallets offer support for this feature.

According to MetaMask’s Website, a deep link is the best solution for connecting MetaMask’s mobile DApp browser with an app created on different Mainnets.

As a consequence, fixing this error on your wallets is crucial because, otherwise, using a decentralized exchange or app will not be possible.

This error isn’t exclusive to MetaMask.

Back in the day, Apple considered that Trust Wallet violated their guidelines.

Since then, accessing DApps and other applications from Trust Wallet has been a challenge on iOS devices.

Users would need to connect wallet via WalletConnect Supports instead of Trust Wallet.

Users with an Android device didn’t have this problem, but if someone wanted to connect wallet in order to enable the decentralized app browser on iOS, they would need to follow different steps.

Hence, we can safely say that the Deep Link problem on Trust Wallet, specifically on iOS, is more common than in MetaMask.

Pro Tip: Thinking about using only one wallet? There are plenty of options out there, such as Trust Wallet and MetaMask.

Search no more - check out the MetaMask vs. Trust Wallet article we wrote so you can make a firm decision regarding your new wallet.

So, let’s say that you are trying to tap on a deep link, but the “Not Supported” message appears.

We have identified four reasons why this happens, and it’s important for you to check them all out before blaming your device or your wallet!

Pro Tip: If, for any reason, you need to Change Your MetaMask Password, the app will ask you to reset your wallet from the beginning.

Worry not - tap on the previously mentioned link and learn how to do this within just minutes on your device.

Are you sure that you are using the right link? Tap on the DeepLink, and check if the wallet can connect.

What’s more, try to use this link on another wallet.

If the link goes directly to a decentralized exchange, such as UniSwap, try other ways to access the exchange externally.

If this doesn’t work for you, move on to the next fix.

2. Your Wallet is Not Connected to the Right Network

Some DApps work fine on Ethereum Mainnet, and some others are programmed to be used on Binance Smart Chain, for instance.

The Deep Link won’t be supported by your MetaMask wallet if you fail to connect to the right network.

Learn how to connect to BSC by reading our related article: Add Binance Smart Chain to MetaMask.

3. MetaMask Hasn’t Been Connected to a Decentralized Exchange

An exchange that works in a decentralized environment will ask you to connect your wallet before being able to swap, stake, or buy tokens there.

As you know, MetaMask has an integrated DApp Browser on their mobile version.

So, let’s say that you are clicking on a link that leads to PancakeSwap exchange.

If your wallet is not successfully connected beforehand, the error will appear.

Learn how to Connect MetaMask to PancakeSwap here.

4. You Are Not Using the Built-In MetaMask DApp Browser

Now, it’s not utterly necessary to always use the integrated browser on the wallet.

You might just connect to another browser if the DApp asks you to.

Nevertheless, some people have stated that the Deep Link problem disappears the moment they connect to the integrated browser on MetaMask wallet instead of using another one.

Give it a shot - it might work perfectly fine.

Find Support on MetaMask Community

While MetaMask mobile and browser extension has proven to be a very reliable crypto wallet, errors can happen.

It’s important to understand something: you are not alone.

Other users might as well face the exact same problem as you, so you don’t lose anything by checking out MetaMask Community.

That’s all for now! We hope you got to solve the problems related to Deep Links on MetaMask.

For more useful MetaMask content, check out everything we have for you here, at GrowFollowing.

FAQ

There are third-party DeepLink generators that help you to create Deep Links in no time! Check them out - they are handy and work just fine most times.



About the author
Steve
Steve

Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.