Apple Music Not Working? Here’s Why & How To Fix It
The Apple Music app offers high-quality streaming at an affordable price.
As of today, it offers lossless audio quality.
It’s the app to go for most music fans - but, it’s not perfect.
Sometimes you won’t be able to download songs or open iTunes at all.
Why is that?
Don’t worry, every Apple Music problem has a solution and all the fixes are quite easy to do.
If you want to access your music library fast, keep reading.
Learn:
- Why is my Apple Music not working?
- How to fix Apple Music if it’s not working?
Why Is My Apple Music Not Working?
While Apple Music it’s a well-made app, it’s far from perfect.
It may not be working due to a variety of reasons.
These are the most common Apple Music problems:
- Apple Music family sharing not working.
- Automatic downloads are not working.
- Apple Music songs not loading.
- You are unable to access the iCloud music library.
- The music app is draining your battery life.
- App freezing.
- Apple Music crashes when opened.
And while some of these issues seem different from one another, most are fixed with the same steps.
Most issues in the app are caused by:
- Not having enough storage space
- A lack of an iOS update (or iOS upgrade) on your iOS devices.
- Connectivity issues.
Some fixes might be popping into your head right now, like switching from cellular data to Wi-Fi.
But now that we know what causes Apple to crash, it’s time to get Apple Music working again!
Note: While rare, the Apple Music service can have issues from time to time.
If you are not using your Apple Music subscription due to App issues, you can cancel it without opening the app. Here’s how to cancel Apple Music.
How To Fix Apple Music If It’s Not Working?
These solutions should allow you to run the app again.
Just follow them to perfection to navigate on each menu bar that you’ll encounter.
Before you contact Apple support, make sure to try some of these fixes:
Enable iCloud Music Library
On an iOS device, do the following:
- Step 1: Go to settings > Music. You’ll need to scroll down to find the option.
- Step 2: Scroll down and turn “iCloud music library” toggle on.
If it’s on, disable iCloud music library!
Once you tap “iCloud Music Library”, you should be able to see album covers, do offline listening, and play songs!
As a note, remember that the size of the library depends on your plan.
Remember that Apple Music has many payment plans.
So if you are having issues with the iCloud Music library of a plan, it might be a good idea to change plans.
That might be all you need to fix the music app.
Before you do so, make sure you know <strong>how much Apple Music costs</strong>
Change The Country Of The Apple Music App
Another common issue is that the Apple Music app may not be available in your country or region.
- Step 1: Tap settings on your Apple device.
- Step 2: Tap your Apple ID account.
- Step3: Tap Apple ID then select View Apple ID.
- Step 4: Change the region.
Now open Apple Music and try to download music again.
If it doesn’t work, try a different Apple device.
If it works on the other device, there might be an issue with the hardware, not the software.
Pro Tip: Try to see if Apple Music works now by sharing an Apple Music playlist.
Do share it with another device, like an Apple Tv, an android phone, an Apple Watch, or an iPod touch. If you can do it, the issue is solved.
Uninstall and Update the App
This process works wonders when you get an error message: “wrong media format”.
For Apple users, follow these instructions:
- Step 1: Long press the Apple Music icon until it starts shaking.
- Step 2: Click on the X to remove the app.
- Step 3: Go to App Store or iTunes store.
- Step 4: Search for the same Apple music app.
- Step 5: Tap on the download cloud icon to get the latest version.
For an Android device
- Step 1: On your home screen follow this route: Open settings > App > Apple Music
- Step 2: Click on uninstall.
- Step 3: Go to the play store and reinstall Apple Music.
These processes should reset settings, music saved, and the iCloud music library.
Tap join Apple Music to log in and use the app again.
Enable The Sync Apple Music Library Feature
Some of the issues like the Apple Music freezing and crashing might be due to syncing issues with it.
Make sure that the Sync Library feature is enabled.
To do so, just:
- Step 1: Go to Settings > Music
- Step 2: In the “Library” section, toggle on “Sync Library”.
This will sync your iCloud Music library with your iTunes library, and the music libraries of other devices as well.
Fix Your Internet Connection
Mobile data is not always stable, so that might be what’s causing Apple Music issues.
For starters, try to switch to a Wi-Fi network if you are on cellular data.
But, if the issue is with the router itself, you’ll need to reset network settings.
You can do so by turning the router off and on.
Apple Music Not Working FAQ
Why Is My Apple Music Crashing?
A common issue is people trying to use the outdated iTunes match option.
This feature is already implemented directly on Apple Music.
So it might be a good idea to update your software on the menu bar.
How Do You Reset Apple Music?
You’ll need to re-download the app.
You can reinstall Apple Music from system preferences.
If that doesn’t work, you’ll need to do a factory reset to restore iPhone.
In general, that should fix most of the device’s operating system.
Karen is a senior technical writer and copywriter here at GrowFollowing. Her area of expertize are social media apps and new media.