Crypto.com Declined by Issuer? See Why & How To Fix It
Having a Crypto.com account connects us with a world of opportunities in the crypto space.
You can do everything you expect on this exchange: purchase coins, hold assets, grow your crypto wallet, without money to banks, and more.
Clearly, being a centralized crypto exchange, each transaction that takes place here needs to be verified by a classic financial institution.
There are multiple payment options for your Crypto.com purchases, but sometimes, customers can face card issuers problems when trying to complete their payment verification process.
In this blog post, we’ll be talking about this transaction error that can become a headache for many.
Read further to get more information about:
- Crypto.com declined by issuer: what does it mean?;
- Several reasons why this error can happen to a customer;
- How to solve problems with a Crypto.com online purchase using a credit card or debit card.
Credit Card Company and Declined Transactions
In order to fund your Crypto.com Wallet, you need to buy cryptos.
The business model of centralized exchanges consists of integrating fiat payment methods, like a Visa debit card or credit card, on their platforms.
At this point, credit card issuers know that a customer can use their products to make crypto payments.
Nonetheless, there will always be a limit to the balance you can add, depending on your account verification level.
A card declined on the Crypto.com platform can happen due to a lot of reasons, and usually, the merchant receives a message telling them why the card declined.
But, sometimes, the vagueness of these messages is frustrating for many customers.
Crypto.com Declined by Issuer: Reasons and How to Fix It
Declined transactions usually take place due to four main reasons.
If the platform says that your card declined when trying to add it, then make sure to carefully complete the following steps in order to solve your issues ASAP.
Read Also: Crypto.com or Binance: which one is the best for you?
We have written many recent articles about both platforms, and we’ve compiled them all in a single blog post. Go and check it out!
1. Problems with the Server of the Card Issuer
Some customers have experienced the card issuer declined problem when trying to make a payment transaction, but, after a while, it gets solved by itself.
So, if you have a Visa or a Mastercard credit or debit card and the issuer message appears, just wait for a couple of hours**.**
Maybe there’s a maintenance procedure going on with the transactions, so you have nothing else to do other than to wait.
2. Errors with the Credit or Debit Card Info
Before you proceed to Delete Your Crypto.com Account as a customer because the card declined error constantly appears, first double-check a couple of things.
Are you typing in the correct numbers, expiration date, and credit or debit card code verification (CVV)?
If not, the issuer will get the card declined for the customer.
So, before making a transaction, just be sure that you are correctly typing in your credit card details!
3. Insufficient Funds in the Issuing Bank
If you have insufficient funds in your bank account issuer, then the platform simply won’t accept the card.
All fiat transactions require you to have enough funds in your accounts.
Otherwise, the card will simply be declined.
Pro Tip: You can Add Money to Crypto.com using a card or your bank account if you please.
Later on, these funds can be used to make any kind of cryptocurrency transaction in the exchange. It’s effortless!
4. Suspected Fraud with the Debit or Credit Card
Now, this might be a long shot, but the card declined by the issuer problem might as well appear due to suspected fraud related to your card.
If you are the rightful owner of the card, you have nothing to fear.
The card declined by the issuer problem in Crypto.com usually happens due to other issues related to a transaction.
Therefore, if the card declined by the issuer error still appears after trying all these fixes, make sure to call your card issuer and ask for an explanation.
That’s all you need to know about the “card declined by the issuer” error!
Worry not - you’ll be able to use your card for all kinds of transactions sooner than you imagine.
For more Crypto.com content, check our recent articles in Grow Following.
Crypto.com declined by issuer FAQ
What is Crypto.com Pay Merchant?
The merchant platform in Crypto.com is a payment gateway for sales introduced by the company for merchants all over the world.
Learn more about Crypto.com Pay Merchant here.
Is PayPal an Accepted Payment Method in Crypto.com?
Yes, Crypto.com does accept PayPal as a payment method for different transactions. Learn more about PayPal and Crypto.com here.
Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.