Venmo There Was an Issue With Your Payment
The Venmo app has become one of the best platforms to send money and receive funds without major problems.
Making a Venmo transaction is as easy as it gets, but there’s an error message that has been haunting users for months now: “There was an issue with your payment.”
Perhaps you are trying to use the transfer service and, all of a sudden, this Venmo issue appears.
There are some known reasons why this problem happens, but worry not - we will figure out a way to resolve this problem and get it fixed.
Continue reading today’s post to learn more about:
- What does Venmo: “There was an issue with your payment” mean?;
- How to fix the “There was an issue with your payment” Venmo error;
- What to do if problems persist with your Venmo payment.
What Does Venmo: There Was An Issue With Your Payment Mean?
“There was an issue with your payment” means that the Venmo transaction could be processed due to numerous errors related to payments.
This can happen due to problems with your funds, credit card, debit card, bank account, connection, phone device, and even software issues with the app.
It’s not like you just cancel a Venmo payment by yourself - it’s more like Venmo can’t pay the recipient because your transaction has been automatically declined by the app.
Remember that Venmo works like other financial apps, such as PayPal and Cash App.
Therefore, we can extrapolate what happens to your account in order to find a solution and avoid a temporary freeze on your Venmo card/account.
How To Fix Venmo “There Was an Issue with Your Payment”
Since plenty of users have already experienced this same error before, then we know the best course of action to get it solved.
Wait no more and check the most common reasons for this matter and let’s fix Venmo service once and for all!
1. Check Your Internet Connection
Let’s start with the basics - check your Internet connection! Before you blame your bank service or the Venmo app, make sure that your connection works as it should.
Turn off Wi-Fi and use your cellular data instead. Then, try to process the transfer.
Check if There’s a Problem with the Venmo App
Applications fail all the time, and Venmo isn’t the exception. Perhaps you are experiencing technical issues with the app. You have three clear paths here:
- Log out and log back into your account;
- Clear the app’s cache - this should do the trick if you haven’t done so for a while;
- Uninstall and reinstall Venmo on your phone device. Then, try to get the person paid.
If this doesn’t work for you, then move on to the following fix.
2. Update Your Payment Information
First and foremost, your Venmo account must be fully verified in order to properly process payments.
This also happens with your payment methods. If you have a new card or the expiry date of your old card has already arrived, then you need to update your details as soon as you have a chance.
Change Bank Account or Card Details
Keep in mind that whenever you use a different card with a new expiry date or an entirely different account, you need to fully verify it.
Otherwise, the platform will take your payment as a suspicious transaction, and, therefore, will get your account blocked due to suspicious activity.
Transparency is key within the Venmo realm, so think it through before using a different payment method!
3. Inform Your Bank or Card Issuer About the Transaction
Maybe you don’t use Venmo that often and you are trying to make a big transaction. In this case, going over your maximum weekly spending is a direct reason to block a Venmo payment.
It doesn’t matter if you have sufficient funds on your bank balance - the platform will get the money declined.
Thus, call your bank or contact your card issuer directly, and tell them that you are about to transfer big money through Venmo.
Likewise, make sure that Venmo doesn’t lose connection with the bank during the process.
4. Check Out Your Venmo Account Balance
Are you sure that you have enough funds on your Venmo balance? You can pay with your Venmo balance and Venmo debit card at physical locations and online stores, but an issue will appear with the transaction if you have insufficient funds.
Simply log in to the app, wait a few seconds, check if you have enough money and continue with the payments. Otherwise, add funds to your profile!
5. Change Your Payment Method
Is one of your debit cards not working? Use another card instead! Does your bank account get declined all the time? Change it for another one.
This might be a little tiresome, but bugs with payment methods can appear without further notice, so it’s better to address them by changing your main method.
6. Contact Venmo Support
If you have tried all the previously mentioned fixes, but still there are reasons unknown causing this matter, then you must contact Venmo Support Team.
Tell them that you have tried everything: changed your credit or debit card, updated your information, checked your connection, verified your accounts, etc., and nothing worked.
They should go back with a proper solution to your problems! That’s all for now - your Venmo payments will get sorted out sooner than later!
Get more Venmo info here, at GrowFollowing.
FAQ
Is it Safe to Verify My Identity on Venmo?
It is! Venmo identity verification is not only fundamental to properly use the platform; it’s really safe as well. Learn more about it by clicking on the aforementioned link.
Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.