Snapchat Won’t Open? Why Is My Snapchat Not Opening?
There is nothing more frustrating than a not opening mobile app.
You can’t clear cache, contact support through the app, or do anything at all!
It’s even worse for Snapchat! Since the app messages are temporary, you might lose some important messages from friends.
If you can’t open Snapchat, you’ve come to the right place! Here’s our troubleshooting guide so you learn:
- Common reasons why Snapchat won’t open
- How to diagnose and fix a situation when Snapchat wont open.
After this guide, you should be able to fix any issue!
Common Reasons Why Snapchat Won’t Open
The Snapchat app is a widely used mobile app across the world.
However, even huge apps like Snapchat can have issues from time to time.
When that happens, users won’t be able to perform even the most basic account actions.
These are the most common Snapchat issues that cause Snapchat to not open:
- Pending updates like a software update or app update.
- Corrupted app data
- Another mobile app
- A poor Internet connection
- There is an issue with the Snapchat app.
It is common for the Snapchat App to not be working, but when there is an open error, every common fix won’t be an option.
For example, you cannot access the Snapchat cache to clear it.
The app cache holds temporary mobile data that will cause the app to run slower.
When you “clear cache”, you soft reset an app.
How To Fix Snapchat Wont Open?
In Snapchat, users convey messages through video clips called snaps.
Those videos are temporary, so if you can’t access your Snapchat account, they will be lost.
But don’t worry, you’ll recover your messages.
Here are the easiest fixes you can try to fix Snapchat on both and Android and iPhone devices:
Install Multiple App Updates
Manually update Snapchat! Doing so will install bug fixes automatically.
To do so:
- Step 1: Open the Apple App Store or the Play Store.
- Step 2: Search for the Snapchat app.
- Step 3: On the next screen, see if the update button is up, it’s a down-pointing arrow.
- Step 4: If available, Install the Snapchat app updates.
Try to launch Snapchat after that! This should fix the issue for most accounts.
Reinstall the Snapchat App
There might be an issue with your cache, but since you can’t open Snapchat, you won’t be able to delete them so easily.
But there is a workaround!
When you reinstall Snapchat you’ll clear the app cache without even opening the app.
With the latest version, you should have no trouble the next time you launch the app.
Depending on your operating system, the process might be different.
For any Android device:
- Step 1: Long press the Snapchat app.
- Step 2: Take the app to the trash can.
If you own a device with the Apple logo, here’s how you do it:
- Step 1: Long press the app
- Step 2: A pop-up menu will appear. Pause slightly so it doesn’t disappear. Tap delete or “Remove App”.
After that, you’ll need to do the following for any mobile device:
- Step 1: Open the Apple App Store or the Play Store.
- Step 2: Find Snapchat.
- Step 3: Reinstall it.
After exiting the app store, open it from the home screen and try to access your Snapchat profile.
If it works - you are all done!
Closing Other Background Apps or Restart Your Phone
Our third solution is to close other applications or to restart your device.
They’ll do the same thing: clearing your phone’s memory.
When many third-party apps are open, like other social media platforms, you can expect to have issues.
That’s because they might be using a lot of memory from your iOS device or Android device.
Before restarting, try closing the app previews, as all online apps can cause trouble.
To do so:
- Step 1: On your Home Screen, slide your finger from bottom to top.
- Step 2: Close the previews.
If you feel like it’s too much trouble to close them all, restart your device to close them.
Simply click the power button to turn it off, then click it again to turn it on.
Check Your Internet Connection
If you have a poor Internet connection, you will have issues with other apps as well.
Wi-Fi network.
Try restarting your router.
If instead you are connected to your data plan, try using Wi-Fi.
Contact Snapchat Support
If after all Snapchat still doesn’t function properly, it might be time to contact Snapchat support.
One way of doing it is to reach out to them on their Twitter page at @Snapchatsupport
Snapchat Won’t Open FAQ
Why Is Snapchat closing when I open it?
Users won’t be able to run Snapchat if it’s not up to date.
From Internet issues to other apps slowing the Snapchat.
A quick fix is to soft reset Snapchat. Just delete app and reinstall it to do so.
How Do You Fix Snapchat When It Won’t Open?
Most apps will work after updating them or reinstalling them.
Snapchat is no exception. You can program it to auto-update from the android settings.
Karen is a senior technical writer and copywriter here at GrowFollowing. Her area of expertize are social media apps and new media.