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Snapchat Notifications Not Working? Here’s Fix

  Karen
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Snapchat has become the first choice for millions of users around the world whenever they want to chat with their friends.

Thus, receiving push notifications whenever someone sends you a Snap is necessary if you want to maintain a conversation.

The problem appears when you try to receive notifications on your iPhone or Android phone, but apparently, Snapchat is not working as it should.

Luckily for Android and iOS users, this is a common issue that can be fixed right away.

That’s why in today’s guide, we are going to be discussing the following topics:

  • Why are Snapchat notifications not working?;
  • Best ways to fix Snapchat notification issues;
  • How to get Snapchat working properly again.

​Why Am I Not Getting Snapchat Notifications?

Although there are many reasons why the Snapchat notification sound might not be showing on your phone, the main cause of this issue is related to faulty Notifications settings.

The company understands the importance of both Android notifications and iOS notifications, so they make sure that all their users can start sending notifications right away.

Therefore, if the notifications feature is failing for one reason or another, it is imperative for us to find the root cause of the problem and get rid of it once and for all.

How To Fix Snapchat Notifications Not Working

We have found 10 effective fixes that will help you to send notifications once again.

It is important to make sure that the app has the proper permissions to function on your device.

Either way, in case you did receive push notifications before, but suddenly you stop doing so, then try the following fixes.

Read Also: Are you finally tired of the Snapchat application and all that revolves around it? Temporarily disable Snapchat - you are in your right to do so.

You can always enable Snapchat and go back to your old account. Learn more about this matter by reading our related post.

1. Change Snapchat Notification Settings

Perhaps you have accidentally turned off Snapchat notifications.

If notifications are turned off inside your Snapchat account, then you must manually enable Snapchat notifications to get them working again:

  • Launch Snapchat on your phone, and tap on your profile icon. This will take you to your profile page - you need to open Settings by tapping on the little gear icon;
  • Scroll down until you enter Snapchat settings and notifications. Tap “Notifications,” and proceed;
  • Finally, you need to toggle on the “Enable Notifications” button. After you enable Snapchat notification, they should properly work now.

2. Check if Do Not Disturb Mode is Enabled on Android

This is one of the main reasons why an Android user can have problems with sound settings.

The Do Not Disturb mode, also known as DND mode, turns off all the notifications of Android apps, including Snapchat.

Therefore, you need to get rid of DND mode:

  • Open the Settings App on your Android device. Them, go to “Sound and Vibration;”
  • Since DND is something like “Silent Mode,” if you have it toggled on, then you will hear nothing. Hence, find and disable “Silent Mode,” so turn off Do Not Disturb;
  • Now, you should be able to hear the Snapchat sound. Tell a friend to send you a message to check if it worked.

3. Disable Focus Mode on iPhone

iPhone users have access to a similar Do Not Disturb feature called Focus Mode.

If Focus Mode isn’t configured properly, it might prevent you from receiving Snapchat notifications:

  1. On your iOs device home screen, drag the main menu down and select “Focus Mode;”
  2. Turn off Focus Mode on iOS devices;
  3. Check Snapchat to see if you can hear notifications now.

4. Check Snapchat App System Settings Notifications

Maybe you have disabled notifications for Snapchat within your phone settings.

In this case, we need to check notification settings by doing the following:

  1. Open your phone’s settings app and locate Snapchat app icon;
  2. Tap on it, and check whether you have notifications turned on or not;
  3. Turn notifications on, and that should do the trick.

5. Enable Background App Refresh on iOS

iOs phones need to have background refresh enabled in order for all the notifications to arrive properly, so in this case, follow these steps:

  • Open the iPhone’s app settings and tap on “General;”
  • Then, tap on “Background App Refresh;”
  • Here, you need to make sure that Snapchat is toggled on. Otherwise, you won’t receive notifications until you open Snapchat.

In most cases, in order to fix Snapchat notifications it is utterly necessary to do this.

6. Update Snapchat (Android or iOS)

It is possible that Snapchat notification settings are somewhat damaged because you haven’t updated the Snapchat app.

  • In the case of Android devices, you need to open Google Play Store. In the Play Store search bar, look for the Snapchat app and update Snapchat;
  • On the other hand, iOS users need to open the Apple App Store and do the same. This is one of the best ways to fix Snapchat notifications sooner than later.

7. Delete and Reinstall Snapchat

Uninstall Snapchat and then install it back again. If sending notifications is impossible even after updating the application, then you need to do this.

Simply delete the app, and download it from the beginning. This will fix Snapchat notifications in case there is something wrong with the app.

8. Clear Cache Files of the Snapchat App

The Snapchat App cache can slow down your phone and cause Snapchat notifications not working on it.

  • Open Snapchat on your iOS or Android phone and then open Snapchat’s settings;
  • Scroll down until you see an option that says “Clear Cache;”
  • Android users can clear cache data in its entirety, while iPhone users can clear app cache one by one, depending on their needs.

This is one of the best ways to restore all Snapchat settings from the beginning, including Snapchat notifications. Learn more about clearing Snapchat Cache here.

9. Check Your Device’s Hardware

Perhaps Snapchat notifications not working because your phone is damaged.

Unfortunately, the only way to enable notifications back again would be to check your device in a specialized technical service.

A good signal that this might be the root cause of Snapchat notifications not working is if you experience similar problems with any other app.

10. Contact Snapchat Support

If you have tried everything that we have mentioned in this guide, but nothing seems to work, then contact the Snapchat support team.

Tell them what you are going through, and they should reply to you with a proper answer.

For more Snapchat guides, GrowFollowing is your way to go.

FAQ

Why Is My Snapchat Friend Not Receiving Notifications?

Perhaps they have a similar problem as the one stated in this guide.

Send them a link to this article and we assure you that they will solve their issues in the blink of an eye!



About the author
Karen
Karen

Karen is a senior technical writer and copywriter here at GrowFollowing. Her area of expertize are social media apps and new media.