Snapchat Not Sending Snaps? Here’s Fix
Sometimes, sending a Snapchat message doesn’t always work as it should.
The app can fail without further notice, and it’s up to us to find bug fixes.
We at GrowFollowing are experts when it comes to fixing Snapchat not working.
Thus, if you are trying to send messages on Snapchat, but the app doesn’t seem to work whatsoever, then we have come to your rescue.
In today’s post on our website, we will be talking about:
- Why is Snapchat not sending Snaps?;
- How to fix Snaps on your mobile device
- 7 ways to fix Snapchat Snaps messages on your phone.
Why Won’t My Snaps Send? 3 Common Reasons
If you are trying to send Snaps to your friends and family, but sending messages on the app seems impossible, then we are talking about an unfortunately common problem on the app.
Tech problems can happen all the time, and identifying the reasons behind them is the key to getting Snapchat working properly again.
1. Internet Connection Problems
Perhaps you cannot use Snapchat properly because your Internet connection is not working.
This can cause the Pending Snapchat error message on your device, and in this case, the only way to resume all the operations on the app is by restoring your connection.
2. Technical Issues with the Snapchat App
All apps, including Snapchat, face little bugs and issues from time to time.
Snapchat, like any other app that you have on your phone, can accumulate cache files and so on.
If there are generalized problems with the Snapchat app, their support team will mention them on the official Snapchat Twitter.
3. Snapchat Account Problems
Last but not least, it is possible that you cannot send or receive Snaps due to problems with the app’s settings.
In this case, you might need to change privacy account settings or even try to un-add your friends. Worry not - we will further elaborate on this matter.
How To Fix Snapchat Not Sending Snaps
In order to fix bugs on Snapchat related to Snaps not working, you need to follow these fixes.
We recommend you follow each solution one by one so you don’t end up skipping the one that better suits your needs. Without further ado, let’s fix Snapchat’s Snaps!
1. Check Your Internet Connection and Enable Mobile Data
First and foremost, it is imperative for all users to check whether their Internet connection is working or not.
Your app might be facing glitches due to this simple matter, so connect to a different Wi-Fi network, and restart Snapchat.
You might as well try to use your mobile cellular data instead.
Open the main Settings menu, turn “Mobile Data” toggle on, and that’s it.
If this does the trick, awesome! If not, move on to the next solution.
2. Update or Reinstall Snapchat
Perhaps the app has corrupted files that can only be solved if you update it or delete it (and then reinstall it, of course).
In order to update or reinstall Snapchat, do the following:
- Users of Android devices must open the Google Play Store, look for Snapchat on the search bar, and download the latest update. If the app is updated, long press the Snapchat icon, delete the app, and then simply log back in once you download it again;
- On the other hand, users of iOS devices must go to the Apple App Store, search for Snapchat, tap on it, and update it. Otherwise, long press the Snapchat app icon, delete it, and download it again.
You must always update Snapchat so the app works well on your Android Phone or iPhone. If you fail to update Snapchat on a regular basis, it is highly likely that the app will start to fail.
3. Check Snapchat Servers
Maybe Snapchat servers are down. In this case, it doesn’t matter what you do - you must simply wait.
If you open Snapchat and cannot use any feature whatsoever, then check Snapchat Status.
If the platform happens to be down, wait patiently for it to be restored.
4. Enable Snapchat Permissions on the Settings App
The Snapchat Android app and iOS app for iPhone users must have all relevant permissions enabled before sending Snaps.
In order to enable permissions, follow these steps:
- Open Settings on your phone and look for the Apps section on the side menu;
- Locate Snapchat, and tap on App Info menu to open it;
- Go to the Permissions Tab, and enable Camera, Location, and all required permissions for it to work.
Then, close Snapchat (or force close Snapchat if needed) and see if you can send Snaps now.
5. Clear Snapchat Cache
As we mentioned before, you won’t be able to send Snaps if you don’t clear cache on Snapchat.
Fortunately, doing so is really easy, you just need to follow these steps:
- Go to Snapchat home screen and tap on your profile icon in the top left corner of it;
- Now, select the gear icon to open the Settings app;
- Here, scroll down until you find the Account Actions section;
- Select “Clear App Cache Data” and there you go - that’s how you clear Snapchat’s cache.
Since Snapchat collects cache heavily, you must clear cache from time to time to ensure the proper functioning of the application.
6. Delete and Readd Snapchat Friends
If you have tried the aforementioned solutions, such as turning mobile data on and clear cache on Snapchat, then try deleting your friends and adding them again.
Perhaps they aren’t on your friend’s list, or maybe there’s a bug with that specific person.
Remember that you can always unsend Snaps if you please.
7. Contact Snapchat Support
Picture this: you updated Snapchat on the Google or App Store, cleared cache, and even restarted your friend’s settings but still can’t send Snaps.
In this case, you must contact Snapchat support and tell them that the app is failing.
They should come back with a proper answer regarding your problems, so worry not.
All in all, following these fixes, should be more than enough, so make sure to go through them one by one to get rid of Snapchat headaches once and for all.
FAQ
Can You Send Snaps to Someone Who Isn’t Your Friend?
Yes, but only if they have “Everyone” set on their “Who can send me Snaps” settings.
Otherwise, you need to manually add them to your profile.
Karen is a senior technical writer and copywriter here at GrowFollowing. Her area of expertize are social media apps and new media.