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How to Fix Snapchat Loading Screen Stuck on Tap to Load

  Karen
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After messaging your crush all day, they finally send you a private snap.

There is just one minor issue: the Tap To Load screen has turned into a blank screen.

What happened? Well, you are experiencing a Snapchat loading screen problem.

The load screen error happens when you try to open a snap on your phone preceded by an unending loading icon.

Don’t worry. It’s one of Snapchat’s most common problems. And like most things in life, there is a solution to it.

If you want to fix the Snapchat loading screen issue, you’ve come to the right place.

Today, you’ll learn:

  • Why is Snapchat stuck on the loading screen error?
  • How to fix Snapchat loading screen error

Why Is Snapchat Stuck On The Loading Screen Error?

The Tap To Load error is one of the most common errors on the app. It may happen due to any of the following reasons:

  • Battery optimization is enabled.
  • Slow Snapchat servers.
  • The cache data is corrupted.
  • Data saver mode is enabled.

In short: the problem is caused by either a poor Internet connection or by a data issue.

Luckily, everything but fixing Snapchat’s servers is under your control.

You can see if Snapchat faces server issues by going to their support page on Twitter.

As long as you can open Snapchat, you can fix the issue. Snapchat not opening it’s another problem entirely.

Pro Tip: The error loading Snapchat issue is just one of all the minor errors the app faces. Snapchat not working is a common occurrence.

That’s why Snapchat users have compiled a lot of solutions. Click on the link to learn some of them.

How To Fix Snapchat Loading Screen Error

Snaps have a time limit, so you may never see that picture again if you don’t solve the issue fast.

There are several bug fixes for the Tap To Load error. Some of them require you to modify the data on your Snapchat app.

However, we won’t ask you to do anything major. At worst, you’ll delete some messages from the Snapchat app.

Nevertheless, here are the most common solutions to the unending loading Snapchat screen:

Delete The Snapchat App Cache

Cache data is app data that is stored on your device. Cache starts collecting whenever you use the Snapchat app.

Sometimes, the data can be corrupted, causing a more complicated cache problem. If that’s the case, your best bet would be to delete all the cached files on the app.

You can delete the Snapchat cache directly from the app.

To do so, just tap your profile icon. Then navigate to your settings, then tap the Clear Cache option present under the section: Account Actions.

Android users can also clear cache by going to the Android settings. On the other hand, iOS users can delete it by going into the app settings.

Sometimes, you don’t need to delete all the cache. Try clearing conversations first. It’ll virtually do the same.

Check Your Internet Connection

Are you using cellular data or a WiFi connection? A poor internet connectivity on either can cause a network error.

If you are using cellular data and switching to a WiFi connection didn’t do the trick, the issue might be due to the data saver option.

The data saver option saves your phone data. It will keep the data usage to a minimum. Turning it off might fix the issue.

If the internet issues persist, you’ll need to check your WiFi settings. You can do so on the IP settings section on any mobile device.

However, it’ll be better if you don’t

If the poor Internet connection problems aren’t fixed, try restarting your modem.

Note: A poor Snapchat connection may also be the cause of messages staying on the pending status.

It happens when you send a message to your Snapchat friends, and the loading symbol appears without completely loading.

Update Or Re-Install The App

To fix the problem, simply uninstall and reinstall Snapchat application.

First, delete the app from your mobile settings, then open the Apple or Google play store to download Snapchat again.

Once you install Snapchat, try opening it again and playing around with it first.

Hopefully, that was enough to get the loading Snapchat screen fixed.

If it wasn’t, there is still one Snapchat option left to fix the problem: you’ll need to update your device.

You can do so by accessing the settings on your phone on both iPhone and Android. After updating it, restart your device.

Then, open the Snapchat app and go directly to the snap you couldn’t load before. You should be able to see it now.

And that was all the ways in which you can fix the error!

Snapchat Loading Screen Stuck FAQ

How Do I Fix The Tap To Load On Snapchat?

Try switching from WiFi to your data plan and vice versa.

If your data subscription and WiFi still work with other apps, then delete all the data related to the Snapchat app.

Then, reinstall the Snapchat application. If that didn’t work, check if the Snapchat servers are down.

What Do You Do When A Snap Doesn’t Load?

To fix the Snapchat Tap To Load error, you can delete the app cache or restart your internet connection. Lastly, you can delete the app altogether.

You can do so by going to the See All Apps option on your Android device. We hope that takes care of the problem.



About the author
Karen
Karen

Karen is a senior technical writer and copywriter here at GrowFollowing. Her area of expertize are social media apps and new media.