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Is Coinbase Down? See Why & How To Fix It

  Steve
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Coinbase offers one of the best services out there to manage digital currencies with a nice interface and lots of good features.

The company that runs this exchange ensures that all customers that visit the website or the app can safely use the platform without trouble.

Nonetheless, nothing is perfect, and this exchange isn’t the exception.

There have been recent reports of users experiencing problems with the Coinbase service.

If you can’t access the web site or sign in on the app, then there might be an undergoing outage.

This hardly happens, but when it does, trading, selling, or investing crypto becomes impossible.

Today, we are going to provide you with all the information you need related to the following topics:

  • Coinbase down: how to proceed if problems occur on the platform;
  • Monitoring outages on Coinbase;
  • How to get outages resolved on the platform.

Are Outages Common in Coinbase?

Depending on your crypto preferences, the Coinbase exchange might be the perfect platform for you.

Its full-service environment has so many features that are hard to ignore, such as Coinbase staking, trading, and more.

But what if you experience an unexpected behavior on the exchange?

Companies all over the world are aware that getting a downtime issue solved is fundamental for all users.

Receiving an error message showing that something went wrong with the servers is not common on Coinbase, but it might happen from time to time.

Recent Technical Issues on the Coinbase Platform

In late November 2021, there was more than one report of the Coinbase platform being down.

Both Coinbase and Coinbase Pro were failing, and users all over the world were experiencing issues.

Reported problems such as delayed transactions, failed trades, unavailability of the status history, and overall date problems were experienced by the users affected.

Later on, @CoinbaseSupport Twitter published a tweet explaining what was happening.

They were working hard to resolve the issues, and explained that all the teams were trying to restore the servers as soon as possible.

You can check their official Twitter by clicking here.

Anyhow, there was lots of news and comments about this matter, but fortunately,

Coinbase was able to protect their users’ data and get this big outage resolved in less than a day.

Read Also: Trading, buying, and getting crypto using Coinbase service is often pretty elementary.

But, can you buy XRP on Coinbase? There are plenty of crypto for trading in this exchange - find out if XRP is one of them by reading our blog post.

Coinbase Down: 3 Ways to Fix Coinbase Outages

The previously mentioned status issue was resolved rapidly, and it was caused due to connectivity issues on the main server.

There was a major problem with the DNS address of the platform.

Luckily for investors and customers, these address technical reasons weren’t a long-term problem.

However, this created the need to know how to act in case services or connectivity issues happen again, so let’s get to it.

1. Check if Your Device is Experiencing Connectivity Issues

Mobile apps fail all the time.

Maybe the problem isn’t related to Coinbase status, and it’s caused by your phone.

Try to sign in using the Coinbase page on the desktop and see if that works.

If you are unable to sign in to your account from the page as well, then there’s indeed an incident going on.

Update Coinbase Mobile Apps

Constant maintenance of your app’s status is vital to ensure the correct functioning of any platform.

If you are having problems trading or buying Dogecoin on Coinbase (for instance), try to update the apps to check if the incident is caused by this.

Also, check each message from other people - if their transactions are getting delayed too, then move on to the next point of this guide.

2. Check Coinbase Status Page

The Coinbase Status Page was created specifically for these kinds of issues.

Constant maintenance on the servers is a top priority for Coinbase.

Exchanges collect information on their servers in order to fix any kind of failing status that might appear.

By monitoring the status of the platform, investors and customers can quickly check the status history of each Coinbase feature.

Is Coinbase Pro not working?

Check it on the status page! Is there a BTC, ALGO, or VEGA upgrade going on?

You can check the progress of the maintenance by checking the official Coinbase status page.

You’ll find pretty much all the answers you need on this website, so don’t hesitate to check it in case something is going wrong for you on Coinbase.

3. Contact Coinbase Support Team

It is safe to say that if Coinbase servers are in current maintenance, then you have nothing more to do than wait patiently for the maintenance to be over.

The same goes for outages and general issues: you just need to wait for a while.

Nonetheless, if there is news saying that the problems are now solved, but you still can’t access all features, then it’s time to contact Coinbase Support right away.

We have written a useful guide that shows you how to contact Coinbase customer service, so check it out right now!

That’s all for today.

Coinbase doesn’t fail that often, but if this occurs to you, then knowing the best course of action is vital to get rid of these problems.

Coinbase Not Working FAQ

Is my Data Safe on Coinbase?

Yes, your data is safe on Coinbase.

Remember that it’s vital to keep your private keys with yourself at all times.

Maybe there’s an incident going on.

This incident might be caused by maintenance services in progress, or perhaps there’s a significant outage going on.

Follow the steps on this guide to know how to solve it.

This article is part of The Beginner’s Guide To Coinbase where you can learn everything about Coinbase and how to use it.


About the author
Steve
Steve

Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.