Apple Pay Payment Not Completed? Here’s Fix
Have you tried to pay for something using your Apple Wallet on your iPhone, but all of a sudden, the Wallet app says that your payment was not completed?
The “Payment Not Completed” Apple Pay error is more common than you believe.
It happens when your iPhone cannot process in-app purchases even though it all seems to be correct on your Apple Pay Wallet.
Fortunately, we have analyzed the root causes of this error and know how to solve it on your phone, Mac, and even iPad device.
Keep on reading to learn more about:
- What does “Apple Pay Payment Not Completed” mean?;
- How to fix Apple Pay payments not completed on your phone;
- What to do if you cannot complete a purchase through iTunes, App Store, or more.
Why Was Apple Pay Payment Not Completed? 3 Common Issues
The “Payment Not Completed” Apple Pay error is a bug that has been haunting many iOS users for years now.
It prevents you from completing a transaction or a purchase on your account.
At this point, we must understand what is happening with your iPhone or Apple ID in order to get this error fixed once and for all.
1. Apple Pay Authentication Failed
If your iPhone cannot authenticate your identity on your Apple Account, you will not be able to complete any purchase on the apps you use.
Apple Pay service is quite safe - they guarantee that your information is secure at all times.
Thus, if authentication fails for one reason or another, it would be necessary to fix this so you can manage your money again.
It is like when you apply for Apple Cash or an Apple Card and then you need to verify your card for Apple Pay - safety measures will always be present on the Apple Wallet app!
2. Connection Issues On Your Device
Perhaps your Internet connection is simply not working. If this is the case, your iPhone will simply not complete the purchase whatsoever.
Besides, remember that you must always download the latest software update on your iPhone before completing payments.
Otherwise, old bugs might mess up with your account.
3. Problems with the Payment Method
It can happen that your default card has now expired or is about to expire.
It is virtual to double-check your payment method information before you process a payment.
Your bank can also block transactions in case your payment information is wrong or out of date.
How to Fix Apple Pay Payment Not Completed Error Message
If you get the “Payment Not Completed” bug on your iPhone, then it is imperative to fix this problem once and for all.
Otherwise, you might face it again in the future, which can be truly annoying.
Check out the following fixes, and you will know how to get rid of “Apple Pay Payment Not Completed” in no time!
Fix 1: Check Your Network Connection
Before we start to blame iTunes, App Store and other things related to Apple, we must check whether our Internet connection is working or not.
Simply tap on WiFi, turn it off, and turn on mobile data.
If your connection was not working, it would be necessary to restart the payment once the connection is reestablished on your iPhone device.
Fix 2: Restart Your iOS Device
Sometimes, a classic restart might do the trick. Simply long press the power button and let your iPhone restart entirely.
It is also possible to restart your iPhone with Face ID or Touch ID by holding the side button and volume up.
You should see the Apple logo on the screen.
If restarting your iPhone with the side button did the trick, then you were just facing a common bug on your phone.
Fix 3: Update Your Payment Method Information
Are you sure that your debit or credit card information is up to date?
If there’s something wrong with that info, you won’t be able to complete any purchase.
This creates the need to update your card manually, or add a new card if you want.
- Open the Settings App on your iPhone screen and scroll down to the “Payments and Shipping” option;
- Select the card that you have linked on your Apple ID. If a red text shows next to it, then it is expired;
- Tap “Remove Payment Method” and complete the adding process. At this point, you should type in the information or a new credit card.
If your card has not expired, re-adding it should be enough to fix this little bug on your account.
Fix 4: Update Apple ID Information
If the info on your Apple ID is outdated, then you won’t be able to get any purchase completed because the app will be unable to verify your info.
Thus, do the following:
- Open Settings on your iPhone and look for Payments and Shipping;
- Select your Address Details;
- See whether your billing address is the right one. Otherwise, fix this information.
iTunes, App Store and other applications will not process payments if your Apple ID info is out of date or wrongly submitted.
Fix 5: Sign Out and In from Apple App Store
If you are trying to purchase something on iTunes or the App Store through your iPhone, but your payment method is not working, then sign out, sign in, and see if this does the trick.
Simply open the App Store, go to Settings, tap “Sign Out” and then tap “Sign In” on your iPhone.
Then, try to complete the payment and see if that solved your problems.
Fix 6: Contact Apple Support Team
Finally, if your Apple Payment Method is not working whatsoever, then contacting Apple Support is the smartest thing you can do.
Fortunately, Apple Customer Service is very responsive and ready to assist you, so explain your case to them and hope for a proper answer.
That will be all for now! Get more Apple Pay info here, at our website, GrowFollowing.
FAQ
Can I Completely Delete Apple ID Account?
Yes, you can completely delete your Apple ID account for any reason you want. Apple lets you manage your information as you desire it, so if you feel the need to do this, then go for it.
Steve specializes in cryptocurrency and finance. As a born researcher, he won’t leave any stone unturned when it comes to topics he covers.